Privacy Policy
Effective Date: 07/04/2024

Thank you for choosing Richmond Avenue Animal Hospital for your veterinary needs. We are committed to protecting the privacy and Security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or utilize our veterinary services

Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: Name, address, phone number, email address
  • Pet Information: Pet name, breed, age, medical history.
  • Transaction Information: Details about services provided, payments, and invoices.

How We Use Your Information:
We use the information we collect for the following purposes:

  • Providing veterinary services and treatment to your pets.
  • Communicating with you (calls & SMS) about appointments, services, and important updates.
  • Processing payments for services rendered.
  • Internal record-keeping.

Information Sharing:
We do not share your information with third parties for marketing purposes. Your personal and pet information is kept confidential and is only shared under the following circumstances:

  • With your explicit consent.
  • When required by law or in response to Legal process.
  • To protect the safety and well-being of your pet or others.

By using our website and veterinary services, you agree to the terms outlined in this Privacy Policy.

Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Please check our website for the latest version. Your continued use of our services after any changes to the Privacy Policy constitutes acceptance of those changes.