FAQs
At Richmond Avenue Animal Hospital, we understand that pet owners often have questions about care, appointments, and what to expect during a visit. These Richmond Avenue Animal Hospital FAQs are designed to provide helpful answers and give you confidence in your pet’s care.
Frequently Asked Questions at Richmond Avenue Animal Hospital
We hope the Richmond Avenue Animal Hospital FAQs below can help address any concerns you may have. If you don’t see your question listed here, our friendly team is always happy to help.
What services do you offer?
We provide comprehensive veterinary care for dogs and cats, including wellness exams, vaccinations, diagnostic testing, surgery, dental care, urgent sick visits, senior pet care, and parasite prevention. We also offer professional grooming and baths with our groomer, Natalie, with pricing based on breed and size.
How much is an exam?
Do you offer payment plans?
We accept major credit cards, debit cards, and CareCredit. Full payment is required at the time of service. CareCredit may be a helpful option for managing larger or unexpected veterinary expenses.
When should my pet be vaccinated?
Vaccination schedules depend on your pet’s age, health, and lifestyle.
- Puppies and kittens typically begin vaccines at 6–8 weeks old, with boosters every 3–4 weeks.
- Adult pets generally receive vaccinations during annual wellness exams, based on risk factors and lifestyle.
Our veterinarians tailor vaccination plans to each pet’s needs.
Do you provide grooming or baths?
Yes, we offer grooming and baths with our groomer, Natalie. Services are available by appointment, and pricing is based on your pet’s breed and size. Please call the clinic to schedule grooming services.
Do I need an appointment?
Appointments are recommended to ensure adequate time for your pet’s care. However, we do accept same-day sick visits when availability allows. We encourage calling ahead so our team can assist you as efficiently as possible.
What should I bring to my pet’s appointment?
To help us provide the best care, please bring:
- Previous medical or vaccination records
- A list of current medications
- Diet information
- A fresh stool sample (if requested)
- Dogs on a leash and cats in a secure carrier
What should I do in an emergency?
If an emergency occurs during our business hours, please call us immediately so we can guide you on the next steps. If we are closed, our team will direct you to the nearest 24/7 emergency animal hospital for continued care.
Can I get medication refills without an exam?
We must have an active Veterinarian-Client-Patient Relationship (VCPR), which means your pet has had a recent exam. Some medications may also require updated testing to ensure continued safety and effectiveness.
Still Have Questions?
We’re here to help. If you need additional information or would like to schedule an appointment, our team at Richmond Avenue Animal Hospital is always happy to assist you and your pet.